Our top priority at TimelessAlps is to keep our website and customer data safe. If you find a possible security hole, please report it responsibly so we can act quickly.
1. What to Tell
Please let us know about any security problems that have to do with:
Website flaws, such as bugs, glitches, or data that is not secure
Getting into accounts or data without permission
Orders or payments that seem suspicious
2. How to File a Report
If you see a security problem, please call our security team right away:
Email: security@TimelessAlps.shop
Call us at +44 874 564 678
If you can, please include the following information:
A full description of the problem
How to make the problem happen again
Screenshots or error messages (if you have any)
Your contact information for follow-up
3. Time to respond
Within 24 to 48 hours, our team will let you know that they got your report.
We will look into it and get back to you with updates as soon as we can.
4. Disclosure that is responsible
We support responsible reporting of security problems.
If someone reports a security flaw in good faith and does so in a responsible and private way, they won't be sued.
Please don't take advantage of the vulnerability or tell the public about it before we fix it.
5. Get in Touch
If you have any security concerns, please contact us right away:
Email: security@TimelessAlps.shop
Call: +44 874 564 678